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- Leading Self Storage Company
CASE STUDIES:
"Cast Iron gives us the integration speed and agility we need and enables us to focus on our core competencies rather than on plumbing. This increases our productivity across the board."Bill Hoban CIO
| Case Study Summary | |
|---|---|
| Industry | Storage |
| Endpoints | salesforce.com, Web Services, Centershift STORE |
| Business Problem Solved | Sales Order Visibility |
Integration Problem
- Needed real-time, bi-directional integration between CRM (Salesforce.com) and ERP (Centershift STORE)
- Poor call center visibility across customer contact channels
- Account and contact info
- Needed Cloud-based application integration solution to align with corporate strategy
Competing Technologies
- Custom code: not scalable, too resource intensive
Solution
- Cast Iron Cloud selected:
- Synchronize customer contact channels (call center, store, and web)
- Real-time, bi-directional integration between CRM (Salesforce.com) and ERP (Centershift STORE)
- Fast and easy integration
Results
- Project delivered in 21 days
- 100% configuration-based, no coding
- $97k first year savings compared to custom code
