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Case Study Summary
Industry Healthcare
Endpoints Oracle CRM On Demand, Epicor
Business Problem Solved Customer Master Integration, Sales Order Visibility

Business Problem

  • Need real-time, bi-directional integration between Oracle CRM On Demand and Epicor Vantage ERP
    • User, account, and contact info
    • Eliminate manual data entry process
  • Urgent deadline to get up & running on Oracle CRM On Demand

Competing Technologies

  • Custom code: too resource intensive

Solution

  • Easy to maintain, reliable solution
  • Cast Iron application integration
    • Real-time integration between Oracle CRM On Demand and Epicor Vantage

Results

  • Project delivered in days
  • 100% configuration-based, no coding
  • Increased speed of deployment for Oracle CRM On Demand to meet critical deadlines